Prevention and Support
OMNEAN
Direct Support Professional
AZ DDD
Prevention and Support is required for every DSP providing support to someone with a Behavior Treatment Plan that is receiving DDD funded services in the State of Arizona.
$65.00
In Person Class
Pick a Class or Venue Below to Enroll
Prevention and Support gives the Direct Support Professional (DSP) tools on how to de-escalate interfering conduct. The DSP will gain knowledge about how to better understand what the person supported may be communicating with their behavior. The student will learn why it’s important to find out the function of a person’s behavior so a new replacement skill can be taught. Finally, if all least intrusive interventions have failed and imminent danger is present, the student will learn how to safely apply an emergency physical intervention technique.
Classes
Feb
14
Saturday
08:00 AM
-
05:00 PM
MST
OMNEAN (PTS) Phoenix
Hazel Cotton
7 Seats Left
$65.00
Feb
14
Saturday
08:00 AM
-
05:00 PM
MST
OMNEAN (PTS) Chandler
Keri Loo
7 Seats Left
$65.00
Feb
17
Tuesday
08:00 AM
-
05:00 PM
MST
OMNEAN (PTS) Phoenix
Emma Elsner
10 Seats Left
$65.00
Feb
17
Tuesday
08:00 AM
-
05:00 PM
MST
OMNEAN (PTS) Chandler
Chris Garcia
5 Seats Left
$65.00
Feb
19
Thursday
08:00 AM
-
05:00 PM
MST
OMNEAN (PTS) Phoenix
Emma Elsner
11 Seats Left
$65.00
Feb
20
Friday
08:00 AM
-
05:00 PM
MST
OMNEAN (PTS) Chandler
Amanda Godek, NREMT
10 Seats Left
$65.00
Feb
21
Saturday
08:00 AM
-
05:00 PM
MST
OMNEAN (PTS) Phoenix
Hazel Cotton
9 Seats Left
$65.00
Feb
22
Sunday
08:00 AM
-
05:00 PM
MST
OMNEAN (PTS) Chandler
Keri Loo
8 Seats Left
$65.00
Feb
24
Tuesday
08:00 AM
-
05:00 PM
MST
OMNEAN (PTS) Phoenix
Emma Elsner
12 Seats Left
$65.00
Feb
25
Wednesday
08:00 AM
-
05:00 PM
MST
OMNEAN (PTS) Phoenix
Chris Garcia
10 Seats Left
$65.00
Venues
OMNEAN (PTS) Chandler
View Class Calendar
3130 N Arizona Ave.
Suite 102
Chandler, AZ 85225
Suite 102
Chandler, AZ 85225
OMNEAN (PTS) Phoenix
View Class Calendar
2432 W Peoria Ave
Bldg 4 Suite 1062
Phoenix, AZ 85029
Bldg 4 Suite 1062
Phoenix, AZ 85029
On-Site
View Class Calendar
, AZ
Instructors
Chris Garcia
Director of Training at OMNEAN and AZ DDD Lead Instructor - Chandler Arizona
Heidi Lewis
Instructor at OMNEAN and AZ DDD Lead Instructor - Phoenix Arizona
Amanda Godek, NREMT
Nationally Registered Emergency Medical Technician, Instructor - Chandler Arizona
Michael Kiel
Terry Muetzenberg
DDD Lead Instructor
Janet Bond
Instructor
Chelsie Richerson
Emma Elsner
Hazel Cotton
Keri Loo
Adam Barrios
Reviews
Patricia W
Great instructor!
Feb 8, 2026
This is a class that I'm not usually looking for to taking every 3 years, but our instructor "Chelsea" was very friendly and knowledgeable. She made everybody feel comfortable and helped us learn with ease. Thank you, Chelsea!
Sheri M
Terry
Feb 8, 2026
Her personality made the class enjoyable. She didn't even go easy on this 68 year old lol. Loved her
Rebecca N
Emma’s class
Feb 5, 2026
Emma was absolutely amazing and made the time go by so fast with an engaging class. Best instructor!
George N
Good Job
Jan 26, 2026
It was great
Shanice W
Shanice
Jan 23, 2026
Great course. Amanda did a great job getting everyone engaged in the class and giving great life examples.
Dawn M
Great Class!
Jan 17, 2026
Keri is the best instructor! Have a wonderful time met great people!
Dawn Miranda
Kimberly F
You'll definitely get it!
Jan 17, 2026
I'm so glad we had Emma as our instructor for this class. It was my first time taking this class and even the people who had taken it before really enjoyed it. The information received was wholesome and the energy in the room flowed so nicely. Thanks again!
ISMAIL B
Staff
Jan 14, 2026
Great course
Sharika D
Awesome As always
Jan 13, 2026
Chris is Great and is very well at presenting
Precious R
Chris
Jan 12, 2026
Christ the instructor was great and very fun as well as professional
Fredrick F
Awesome instructor
Jan 12, 2026
Big shout out to Ms.Terry our instructor, she’s an amazing mentor she gave us the most important information she’s very professional and not only she’s all these but she’s very funny, energetic she knows how to keep the class up and going not slouching but she sure does know how to keep up proactive. I highly recommend her not only she’s a mentor but she’s also a friend. Thank you Terry hope to see you again in 3 years.
Delnese J
Caregiver/DTA
Jan 11, 2026
Keri Loo was a great instructor/teacher. My first time taking this course & learned so much on prevention and support. I will most definitely do another class in the future with her!
Sarah B
Prevention and Support
Dec 29, 2025
Instructor was great, kept me engaged and told good stories.
Tiandre H
Class
Dec 27, 2025
Couldn’t get any better than this loved it made class fun communication was there we all had fun
Christine U
Prevention support
Dec 26, 2025
The best teacher ever
Therese L
Emma was awesome!
Dec 23, 2025
Thank you so much for your help and you were amazing during the course!
Annette M
The instructor
Dec 16, 2025
She was very knowledgeable, she made it very interesting to where we were all alert, engaging. I hope we have her next couple years
Sydni J
Sydni
Dec 15, 2025
Kerri loo was an amazing teacher !!! She really explained the work to where I can really understand it she is also super funny and has an amazingly beautiful soul
Carolyn H
Prevention and Support Training
Nov 25, 2025
This class was very hands on informational and educational
Laura Victoria P
Keri Loo Is The Best!
Nov 23, 2025
Keri Loo is an outstanding instructor. I took her Prevention and Support course, and she created an environment that felt supportive, clear, and grounded. She explains material in a way that makes complex ideas feel manageable, and she connects everything to real situations we might face in the field.
Her teaching style is calm but confident. She provides practical examples; I appreciated how she centered compassion and communication when talking about prevention strategies. She never rushed through lessons, and she ensured that everyone understood not just the “what,” but also the “why” behind each approach.
Keri is also patient and thoughtful. If someone needed help, she guided them without judgment. Her feedback was detailed and encouraging, which improved my skills and feel more prepared for future work with students.
Keri Loo is an instructor who genuinely cares. She teaches with intention, clarity, and respect. Her Prevention and Support course strengthened my confidence and gave me tools that I will carry with me into my professional work. I would recommend her class to anyone who wants to learn in a supportive and engaging environment!