This modified curriculum has been developed, incorporating industry best practices with a person-centered focus.
The PROUD curriculum includes refreshed content in core topics, as well as the addition of person-centered topics, De-escalation and Safety Awareness and Trauma-Informed Support. Physical intervention techniques have also been revised to move in a less restrictive direction, focusing on building positive relationships between members and direct care workers (DCW)/direct support professionals (DSP). The curriculum will also now require DCW/DSP to understand and demonstrate de-escalation strategies.
Implementation Dates
All DCW/DSP with current Prevention & Support certification must be trained in the new curriculum by December 31, 2027
All new Direct Care Workers/Direct Support Professionals hired after July 31, 2026, must be trained in the new curriculum.
All Direct Care Workers/Direct Support Professionals identified as needing retraining in member intervention techniques after July 31, 2026 as a result of corrective action, must be trained in the new curriculum.
2432 W Peoria Ave
Bldg 4 Suite 1062
Phoenix, AZ 85029
Instructors
Chris Garcia
Director of Training at OMNEAN and AZ DDD Lead Instructor - Chandler Arizona
Amanda Godek, NREMT
Nationally Registered Emergency Medical Technician, Instructor - Chandler Arizona
Terry Muetzenberg
DDD Lead Instructor
Emma Elsner
Keri Loo
Madeline Schack
Reviews
Rating: 5.0 out of 55.0
(36 Reviews)
Ebony T
Rating: 5 out of 5
Awesome
Oct 14, 2026
It was great to finally meet Mr. Chris ! His class was great , he made me feel more confident in the skills I’ve learned and retrained in to implement them in everyday scenarios!! This class is top notch you don’t want to miss it very informative, very helpful and insightful. Full of wonderful individuals whom you can definitely learn from , we loved the group activities , interacting with the cohorts, and with Mr. Chris thank you all at the omnean for all you do in all of our lives healing us all be better service providers 🫶🏾🫶🏾❤️
Donovan T
Rating: 5 out of 5
Keri Loo
Oct 4, 2026
This was the best PROUD course, very happy with the new changes. the instructor was amazing and very engaging.
Kurtrina R
Rating: 5 out of 5
Kurtrina Rae
Oct 1, 2026
Chris is The Best!! Kind smart helpful funny & Handsome!😎
Nancy P
Rating: 5 out of 5
Educator
Sep 28, 2026
Thank you for all the wonderful information. An informative class, with information that you hope you never have to use, but if you do, it’s there and valuable beyond measure. Mis. Peace M.Ed.
JOHN D
Rating: 5 out of 5
Great
Sep 27, 2026
Even on a Sunday! 😊
Darlene J
Rating: 5 out of 5
PROUD CLASS WITH Kerri Loo
Sep 21, 2026
My experience in the PROUD training was wonderful. The training was fun, funny, engaging, and interactive, which made the information easier to understand and remember. The facilitator truly knows her subject and presented it with confidence, professionalism, and care. This training helped me appreciate even more that all people deserve to be respected, valued, and provided with the best quality of life possible. Thank you for sharing your expertise, maintaining such a high level of professionalism, and creating a genuine human connection with everyone in the training.
ayanna m
Rating: 5 out of 5
Proud
Sep 16, 2026
Was very helpful and very clear
Niyigena F
Rating: 5 out of 5
Proud
Sep 16, 2026
Interesting
Lionnel C
Rating: 5 out of 5
Behavior tech
Sep 11, 2026
Thank you, I appreciate for your very well organized and detailed training .
Aaliyah B
Rating: 5 out of 5
Easy class
Sep 4, 2026
Friendly teacher and helpful
Joseph V
Rating: 5 out of 5
Director
Aug 31, 2026
Great class. Very detailed and informative
Zhymya P
Rating: 5 out of 5
P.R.O.UD
Aug 29, 2026
I loved working with Amanda :)
Linda M
Rating: 5 out of 5
Informative
Aug 27, 2026
The instructor was very thourou. Make sure you learn all the right techniques. How to engage properly. Made sure you focus on the class. Very humble and understanding. Great teacher
Alexandra L
Rating: 5 out of 5
Keri looo
Aug 24, 2026
Great glass with great teacher
Francis N
Rating: 5 out of 5
P.R.O.U.D
Aug 22, 2026
Awesome instructor
Stephanie C
Rating: 5 out of 5
P.R.O.U.D.
Aug 17, 2026
Terry was a great instructor with all her experience and welcoming personally made the atmosphere pleasant. I learned new things and always nice to refresh.
Iyanna L
Rating: 5 out of 5
Rand L
Aug 5, 2026
This was one of the best trainings I have had extremely pleased.
Kiara B
Rating: 5 out of 5
Keri Loo
Aug 2, 2026
by far the best instructor. class was so informative and fun.! she made learning very easy to understand!! we love her!
TYIESHA L
Rating: 5 out of 5
Dsp
Jul 23, 2026
Emma is one of the best instructors I ever had very informative Hands-On and professional I recommend everybody go to her she's amazing
