This modified curriculum has been developed, incorporating industry best practices with a person-centered focus.
The PROUD curriculum includes refreshed content in core topics, as well as the addition of person-centered topics, De-escalation and Safety Awareness and Trauma-Informed Support. Physical intervention techniques have also been revised to move in a less restrictive direction, focusing on building positive relationships between members and direct care workers (DCW)/direct support professionals (DSP). The curriculum will also now require DCW/DSP to understand and demonstrate de-escalation strategies.
Implementation Dates
All DCW/DSP with current Prevention & Support certification must be trained in the new curriculum by December 31, 2027
All new Direct Care Workers/Direct Support Professionals hired after July 31, 2026, must be trained in the new curriculum.
All Direct Care Workers/Direct Support Professionals identified as needing retraining in member intervention techniques after July 31, 2026 as a result of corrective action, must be trained in the new curriculum.
3130 N Arizona Ave.
Suite 102
Chandler, AZ 85225
2432 W Peoria Ave
Bldg 4 Suite 1062
Phoenix, AZ 85029
Reviews
Rating: 5.0 out of 5
5.0
(10 Reviews)
Emarree W
Rating: 5 out of 5
Excellent class
May 24, 2026
Really enjoyed learning the new techniques and alternatives to using them.
Kim W
Rating: 5 out of 5
Proud Class (Amanda)
May 20, 2026
Amanda was fantastic! The class was light and she kept us engaged with information pertaining to the class and humor. Thank you so much!
Catherine M
Rating: 5 out of 5
Awesome Class
May 19, 2026
I learned so much during this class. Both the instructors kept it light and engaged with he students. really made sure we had an understnading of the material/techniques being taught.
Mauder M
Rating: 5 out of 5
Amazing
May 7, 2026
Great instructor and I learned aot
Roman W
Rating: 5 out of 5
PROUD
May 4, 2026
awesome trainer
Angela O
Rating: 5 out of 5
But
May 3, 2026
She was amazing
Veronica S
Rating: 5 out of 5
P.R.O.U.D
Apr 25, 2026
Keri Loo was an awesome trainer. She was very informative and kept us all engaged. I highly recommend her if you have to take this class!
RENE M
Rating: 5 out of 5
good
Apr 22, 2026
good
Donald P
Rating: 5 out of 5
PROUD Course
Apr 10, 2026
It was a pleasure receiving the instruction from Chris Garcia, he was open to our suggestions, and he delivered the material in a fun way. Thank you Chris, I look forward to being reviewed by you after taking the instructor course!
Shelly A
Rating: 5 out of 5
PROUD
Apr 8, 2026
The instructor was amazing. I think this will be very challenging for DSP. There should be more multiple-choice and fewer written-out answers.
